When it comes to sharing and gathering information on the internet, social is king. There are a number of social sites out there, but none of them have mastered the art of packing a lot of information in a small space quite like Twitter. We’ve gathered some important, intriguing and interesting information that has been posted by our followers on Twitter and given some input or props where it’s due.

In this tweet, @WyseEMEA shares a link to a post titled Top Five Cloud Myths, Trends, and Recommendations. We really enjoyed reading it for a few reasons. Namely, the insight within the post was impressive and interesting. For instance, “Myth #5: SaaS = Internet = Cloud.” SaaS and Cloud Computing are compatible, but they are simply different ways of solving complex problems. The internet is what makes them. Thanks for sharing, Wyse Technology EMEA!

We really liked this tweet by @EriktheSLMBear about trust in business. Our field is one where people trust us to manage things that are important to them – making sure there is fluidity and consistency in all aspects of the IT side of their business. If they didn’t trust that we knew what we were doing, would we be as powerful a solution for our customers? We doubt it. That’s why when you work in ITSM, you work hard, read the manuals, stay updated on the newest technology and make sure you know what you’re doing. Someone trusts you to do just that.

Sorry, @epits_ashugg, but we don’t think violence is the answer. However, we do understand the pain in your tweet. Sometimes things just aren’t working. What kinds of problems do you have when you find a server won’t boot? Worse – what kinds of problems do your end users have? There might be some helpful information for you at our website, Nimsoft.com, the next time you’re in need.

We wanted to let you know, @Greenqloud, that we’re really impressed by your efforts! The evolution of green ITSM, green cloud computing and green technology in general is a fascinating thing to be a part of. Keep up the good work!

Once again, an interesting article shared by one of our awesome followers. This time, @NavesK shares a post about the role of Google and Facebook in relation to the traditional idea of a service desk. We’re interested in seeing how this develops – the writer of the article states, “I was a bit reluctant at first, thinking it would be a similar fashion-driven move [to] increase peoples’ interest and simply tweet more about it. But then I caught myself googling the printing problem I had on my computer…”

Is Google the future of the traditional service desk? We don’t think so – while Google provides a wealth of information that you can reference, only ITSM professionals get down to business with what a problem is and know how to fix it.

Interested in becoming one of our many valuable Twitter followers? Check out our Twitter page. To all of our current followers, continue to be brilliant and share that knowledge – we love learning what you know and growing from it! Whether you’re tweeting about cloud computing, IT monitoring, SaaS, ITMaaS, Steve Jobs, social media, your cat or more, it’s good to know there is a network of people with similar goals and interests like us here at Nimsoft.