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Author Archives: Andy Kicklighter
Working with External IT Service Providers: Why and When it Makes Sense
IT departments deliver a variety of services to their organizations. While some of these services make sense to outsource to an MSP, others should stay in house. Some of the services IT delivers, like email, collaboration tools, and so on, are critical to the organization’s ongoing operations, but they’re not a competitive differentiator. Continue reading
Moving to the Cloud? Here are Two Key Implications
What’s the difference between managing your infrastructure in the cloud and managing it on site? There are many fundamental implications of moving services from on premise to the cloud, following are two of the biggest: Continue reading
Posted in Modern IT
Tagged Cloud, IaaS, managing infrastructure in the cloud, moving to the cloud, PaaS, SaaS
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This Isn’t Your Grandfather’s Data Center – Preview to the Gartner Data Center Conference 2011
Private clouds and virtualized environments can’t be addressed with the same kinds of solutions used in the past to monitor data centers. The drivers behind a new approach to monitoring include the hyper-dense environment that we now deploy on, the flexible and highly variable nature of these environments (where even the hardware can change rapidly, much less the virtual environment), the business critical applications that deploy there and the extended requirements of supporting and connecting to these environments. Continue reading
Posted in Modern IT
Tagged #GartnerDC, Gartner Data Center Summit, IT monitoring, private cloud, Virtualization
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How the Consumer Device Tsunami will affect IT Service Management.
In my last post. “What The Consumerization of IT means and how to think about it, I described how we’re thinking about the “Consumerization of IT”, the background driving the changes, and the key trends.
What “The Consumerization of IT” means and how to think about it
Just one note before we get started with this entry – If you are reading this on Thursday, October 6th, yesterday was the day that Steve Jobs lost his battle with cancer.
I think we’re all going to … Continue reading
More VMs then ever – but should you move to VMware vSphere 5?
Virtualized environments are now more than half of all server usage, and growing rapidly – with VMware as the recognized leader.
In spite of the hoopla around the new vSphere 5 offerings, there are some real things you’ll … Continue reading
Best Practice #6: Track and Communicate Value of IT and Virtualization
The benefits of virtualization are unassailable: increased agility, scale, and cost savings to name but a few. However, so too are the monitoring challenges posed by these environments—including complexity, lack of visibility and control, and inefficiency.
This is … Continue reading
Posted in Modern IT
Tagged Best practices, Cloud, Hints, Monitoring, Tips, Virtualization, VMware
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Best Practice #5: Fully Integrate Monitoring with the Rest of the Infrastructure
The benefits of virtualization are unassailable: increased agility, scale, and cost savings to name but a few. However, so too are the monitoring challenges posed by these environments—including complexity, lack of visibility and control, and inefficiency.
This is … Continue reading
Posted in Modern IT
Tagged Best practices, Cloud, Hints, Monitoring, Tips, Virtualization, VMware
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Best Practice #4: Maintain Awareness with vMotion, HA, and DRS
The benefits of virtualization are unassailable: increased agility, scale, and cost savings to name but a few. However, so too are the monitoring challenges posed by these environments—including complexity, lack of visibility and control, and inefficiency.
This is … Continue reading
Posted in Modern IT
Tagged Best practices, Cloud, Hints, Monitoring, Tips, Virtualization, VMware
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VMware’s new pricing model will drive change in how you monitor & manage your environment
VMware customers are starting to take a hard look at the change to vRAM pricing that VMware announced for vSphere 5 on August 12th, and many are concerned. Although the new model will probably offer advantages for them … Continue reading
Posted in Modern IT
Tagged Cloud, MSPs, SLAs, Vblock monitoring, Virtualization, VMware monitoring
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