Author Archives: Chris O'Malley
When everybody is a CIO
It’s always been tough for IT organizations to find the right people with the right skills at the right time. It’s not just that the relentless pace of innovation is forcing IT to successfully find, recruit and engage professionals with … Continue reading
Valuing Customers Drives Growth and Nimsoft is Just Getting Started
As we look back on 2011 at Nimsoft, we can be proud of the fact that – by nearly every significant measure – we have made tremendous progress. Our revenue is growing. We are adding more customers all over the globe in a month than we added in a quarter last year. And we have a much broader range of strategic partnerships than we had a year ago. Continue reading
Big Economic Recovery from Small Technology Projects
To create jobs and sustain economic activity, businesses have to actually create value. In today’s pervasively wired global marketplace, technology only creates vlaue insofar as it delivers concrete competitive advantage. Continue reading
It’s time to virtualize human capital
To achieve their ambitious growth objectives and fulfill relentlessly escalating client demands, managed service providers (MSPs) are aggressively virtualizing human capital. Key takeaway: Enterprise IT organizations face very similar challenges and opportunities, and would therefore do well to embrace this … Continue reading
Imitation is the sincerest form of MSP flattery
The growth in the managed service provider (MSP) segment has been frenetic, as enterprises increasingly rely on outside help. At the same time, enterprise IT itself is starting to look more and more like an MSP. It’s striking to see … Continue reading
Beware of dogma
Political debate in the United States today is highly polarized. Many in Congress are so beholden to the dogma of their political party that they are unable to make rational choices that might even give a hint that the “other … Continue reading
IT’s new role, and how to succeed in it: Core vs. chore, part 2
Core or chore? It’s the most critical factor to consider when making a decision about how to source a given business service. If it’s core, it has to be managed internally. If it’s a chore, look to an external service … Continue reading
IT Services: Core and chore, part 1
As enterprises grow increasingly reliant on external service providers, CIOs have to keep asking a fundamental question: “What’s core and what’s chore?” If something is core, then it makes sense to keep doing it internally. If it’s just chore, then … Continue reading
The Corkscrew Effect: Your IT Staff Has Too Many Experts
Corkscrews are a wonderful example of a tool specifically designed to do one task superbly well: extracting a cork from a bottle. Corkscrews have a problem, however; they do only one task. Most of the time they lie … Continue reading
Real CIOs don’t think like CIOs
If you run IT, you know that the rules of the game have changed. The yardstick by which you’re measured, and the skillsets you need to succeed, are radically different than they were just a few years ago. Perhaps … Continue reading
