Author Archives: Chris O'Malley
Today’s corporate IT organizations and managed service providers are both charged with delivering more value with fewer resources, even as they support increasingly demanding business environments.
CIOs nowadays divide IT functions into two categories: “core” and “chore.” “Core” functions are those that are central to the company’s competitive strategy and that CIOs therefore want their best people focusing on. These are functions that really drive the … Continue reading
The software business isn’t just about building great applications. It’s about building the right ones. After all, nobody wins if you create a product nobody wants or needs.
In his recent overview of the cloud management market space, independent … Continue reading
More and more enterprises are looking to MSPs to manage their IT functions. At the same time, more and more MSPs are brokering SaaS vendors’ solutions to their customers in order to position themselves as “full service” providers.
So … Continue reading
Today we announced a definitive agreement to acquire WatchMouse B.V (WatchMouse)—developers of a powerful solution for monitoring the end-to-end performance of all types of conventional and cloud applications.
If you haven’t done so already, I encourage you to take a quick look at a July 20, 2011 blog by Peter O’Neill of Forrester Research Inc. entitled “CA and Nimsoft: How An Enterprise Software Vendor Can … Continue reading
I recently interviewed a salesperson from salesforce.com. He had come to saleforce.com via an acquisition. That previous company sold an application that required significant customization―which actually made a hosted app, rather than a true SaaS solution. He was apparently frustrated … Continue reading
Following a series of discussion with our current and prospective xSP customers over the last month, I am more convinced than ever that we’ve made the right decision to partner with these firms. Here are a few reasons … Continue reading
At this point, you have to work pretty hard to convince yourself that things aren’t changing forever for IT. A new and better model is taking hold that will leave doubters and cynics alone to contemplate … Continue reading