Author Archives: Sam Fell
How SoftLayer Supports Massive Scalability
Nimsoft customer SoftLayer was recently featured in a nice blog by Derrick Harris of GigaOM. SoftLayer’s customers include a who’s who list of hot Web application providers like Tumblr, SlideShare, Host Gator … Continue reading
3 Ways IT Can Better Serve Business
The migration to a more agile, distributed and service-oriented Information Technology (IT) infrastructure is underway. In recent years, innovations like smart phones, virtualization, social networks, and the cloud have all had a staggering impact on … Continue reading
What Businesses Love About IT
Businesses love IT. Those tech guys are amazing – almost like they wave a digital wand and VOILA! Suddenly, your email works or your system is running faster. Read more about why Businesses Love IT in this infographic from Nimsoft.
ITSM Tips: How to Protect Against Network Outages
We talked in our previous post ‘5 IT Monitoring Must-Haves to Protect Against Outages’ about how to evaluate IT monitoring. However, even the most robust ITSM strategies and plans won’t completely eliminate outages. Now … Continue reading
5 IT Monitoring Metrics that Point to a Network Upgrade
IT monitoring can be one of the biggest hurdles to upgrading your network. If you’re like many of the network managers and IT execs we talk to, you’re managing a mash-up of applications, physical and virtual environments and … Continue reading
Overcoming Obstacles to the Cloud
Based on a lot of what you read, it’s easy to think of the cloud as barrier-free, as simple as sign up and pay as you go. For those tasked with making these decisions and for maintaining service … Continue reading
Why if Monitoring is Chocolate, Service Desk is Peanut Butter
Peanut butter and chocolate. Chianti and pizza. Mashed potatoes and gravy. For me, these combinations are tasty; better than the sum of their individual parts. Is unified monitoring and service desk another such combination? Continue reading
Twitter Talk on IT Monitoring
When it comes to sharing and gathering information on the internet, social is king. There are a number of social sites out there, but none of them have mastered the art of packing a lot of information in a small … Continue reading
IT Monitoring: A Modern Approach for Modern IT
When it comes to IT monitoring, distributed computing resources present interesting opportunities and challenges. We interviewed Nimsoft CEO Chris O’Malley to learn how IT executives and the businesses they serve capitalize on modern IT.
Q: Chris, … Continue reading
Balancing Agility and Risk in Modern IT
In just a few years, the cloud, virtualization, and other paradigm shifts have dramatically altered IT. Building and managing an on-premises empire full of under-utilized hardware and rigid, predictable processes used to be a key enabler for growth and success. … Continue reading


