Category Archives: MSP
Anatomy of a Top MSP
The MSPmentor Top 501 2013 Edition is out. According to the report, the top 501 MSPs grew their Annual Recurring Revenue (ARR) an average of 25 percent in 2012. It’s clear that these MSPs … Continue reading
MSP Pricing: How to Build an Effective Long-Term Strategy
Establishing a pricing approach can be one of the most daunting decisions MSP executives have to make. Price too high and get laughed out of the customer’s office. Price too low and you can … Continue reading
The Value in Becoming an MSP
There is a definite fear factor when it comes to making the move to managed service provider because it involves accepting a whole new business model with a larger set of responsibilities. However, when … Continue reading
Vertical IT Market Opportunities & How to Capitalize on Them
Many MSPs in recent years have enjoyed tremendous success as a result of taking a vertical market strategy. There are significant and compelling advantages IT service providers can enjoy by taking this approach. For … Continue reading
Marketing: The Next Thing to Automate?
Your MSP business has automated reporting, monitoring, and help desk workflows. Why not automate marketing as well? Once the sole domain of only the largest MSPs, marketing automation platforms are simpler and less expensive, and now viable for … Continue reading
3 Ways Server Monitoring Alleviates “Too Big to Fail”
In an era of big data and big infrastructures, the server role really is too big to fail. Your servers sit at the core of the business applications that are critical to running the business. Although … Continue reading
Nimsoft’s Greg Donovan: From MSP to Global Service Providers
Nimsoft, part of CA Technologies, continues to think bigger in the managed services provider (MSP) market. Check the business titles and you’ll find VP Greg Donovan’s focus has shifted from a managed service provider practice to a global … Continue reading
MSPs and Social Media: 9 Steps to Success
Today, there are more than 900 million active users of Facebook, 140 million active Twitter users and 160 million LinkedIn members. If social media is a secret, it’s quite possibly the worst kept one. … Continue reading
ITSM Optimizes People and IT Service Delivery
One of the most frustrating limitations in Information Technology is when valuable resources are tied up simply trying to maintain service levels when they could be adding greater value for … Continue reading
Behavior adjustment: On making the transition from selling product to selling services
In recent meetings with our MSP partners, the subject of sales execution has often come up. In many instances, executives are trying to launch or grow their managed services practice within a broader organization, typically one born from … Continue reading
