Tag Archives: IT management
IT Management: Moving from Plan-Build-Run to Demand-Supply-Execute
I want to outline briefly some ideas I’ve had recently about our fundamental models for understanding IT management.
In 1968, Melvin Conway proposed an insightful law, basically stating that our systems are copies of our … Continue reading
Three Trends Empowering the IT Revolution
There is an IT Revolution happening and the most unlikely person made it all clear to me. In 2007 I persuaded my wife (a lawyer by trade and not into technology) to switch to the iPhone from what … Continue reading
Reflecting on a South African Launch
This week we launched Nimsoft in South Africa. That gave me the unusual opportunity that I am enjoying right now. Continue reading
Mobility: Whose cost is it, anyway?
Mobility is a hot topic for IT. With the proliferation of smartphones, everybody is trying to figure out what kind of applications they need to deliver in order to make knowledge workers more productive when they’re away from their desks. Continue reading
The Corkscrew Effect: Your IT Staff Has Too Many Experts
Corkscrews are a wonderful example of a tool specifically designed to do one task superbly well: extracting a cork from a bottle. Corkscrews have a problem, however; they do only one task. Most of the time they lie … Continue reading
When Good Enough is Exactly Right
Chris O’Malley , has been talking about how when it comes to today’s IT management needs “good enough is better”.
As it turns out, Chris is not the only one thinking about this. Today I ran across the … Continue reading
MSPs: Monitoring SaaS to Manage Service Level Agreements
More and more enterprises are looking to MSPs to manage their IT functions. At the same time, more and more MSPs are brokering SaaS vendors’ solutions to their customers in order to position themselves as “full service” providers.
So … Continue reading
Balancing Agility and Risk in Modern IT
In just a few years, the cloud, virtualization, and other paradigm shifts have dramatically altered IT. Building and managing an on-premises empire full of under-utilized hardware and rigid, predictable processes used to be a key enabler for growth and success. … Continue reading
When it’s in the cloud, no man is an island
This is the last in a seven part essay series by popular business writers on the seven massive tech trends that will define your modern IT future. If you can’t wait for the series, you can get them all now … Continue reading
Why Can’t IT be More Like Salesforce.com
I recently interviewed a salesperson from salesforce.com. He had come to saleforce.com via an acquisition. That previous company sold an application that required significant customization―which actually made a hosted app, rather than a true SaaS solution. He was apparently frustrated … Continue reading
