Tag Archives: SLA
Avoiding Pitfalls When Moving Your Enterprise Application to SaaS
There’s a rapid shift underway; infrastructure is moving into the cloud and applications are moving from on-premise to Software as a Service (SAAS). Software vendors, MSPs and enterprises are embracing the change as a means to cut costs, … Continue reading
5 Keys to Building a Successful Relationship with Your Managed Services Provider
When businesses turn to managed services providers (MSP), they are handing over the reigns of a host of ongoing efforts—efforts that often had been managed through an internal IT group in … Continue reading
How Hosting Providers Can Deliver Value-Added Services with Website Monitoring
For years, hosting providers like Rackspace, 1&1, and OpSource, have enjoyed successful businesses, building and maintaining numerous data centers that are used to host clients’ websites and software-as-a-service (SaaS) applications. Hosting providers let their clients offload much of … Continue reading
IT Monitoring and the Move from Terabytes to Petabytes
I’m in Orlando this week attending the Gartner ITOM conference, and there is plenty being said about storage management.
In his kickoff presentation, David Cappuccio said Terabytes are going to Petabytes in data centers – and even in … Continue reading
