Tag Archives: webcast
Many MSPs in recent years have enjoyed tremendous success as a result of taking a vertical market strategy. There are significant and compelling advantages IT service providers can enjoy by taking this approach. For … Continue reading
The newest “refresh” of ITIL released in 2011 has 26 processes. The just-released version 5 of COBIT has 36 processes. The recently released version of ISO 20000 has nearly 20 processes.
Those of us who spend every day … Continue reading
“Thriving in the Competitive Vortex” will discuss how the new business landscape is more dynamic than ever before, requiring IT to rise to the challenge and help drive competitive advantage in the market. Continue reading